[{"data":1,"prerenderedAt":79},["ShallowReactive",2],{"$f6KBTtuFD7TQcGyjfnc08L_MKVs8OlGvwp86doTbQLsI":3},{"data":4,"matching_jobs":78},{"id":5,"department_id":6,"title":7,"slug":8,"short_description":9,"description":10,"level":11,"duration_type":12,"duration_weeks":13,"price":14,"discounted_price":15,"max_students":16,"delivery_mode":17,"status":18,"published_at":19,"moodle_course_id":15,"thumbnail":20,"syllabus_pdf":15,"prerequisites":21,"career_outcomes":22,"skills_gained":28,"passing_grade":36,"start_date":37,"enrollment_deadline":38,"is_featured":39,"sort_order":40,"created_at":19,"updated_at":19,"view_count_total":41,"view_count_7d":41,"enrollment_count_total":41,"enrollment_count_7d":41,"rating_avg":15,"rating_count":41,"image_url":20,"duration_label":42,"enrollment_open":39,"department":43,"instructors":46,"batches":65},"019f372e-cbbd-709f-912b-cb237b59868a","019f372e-c4b9-70f5-88ca-27d177a940fc","Front Office & Guest Experience Management","front-office-reception","Opera Cloud PMS, revenue basics, and five-star guest-experience design.","Complete front-office training built around Opera Cloud PMS, the property-management system used by leading hotel groups. The programme covers reservations and distribution channels, check-in/check-out and cashiering, night audit, and the fundamentals of revenue management.\n\nBeyond systems, the course develops the guest-experience mindset of Swiss hospitality: anticipating needs, personalising stays, handling difficult situations, and turning complaints into loyalty. Includes concierge skills and upselling technique. Graduates enter reception, reservations and guest-relations roles in hotels and serviced residences.","intermediate","3_months",12,295000,null,18,"blended","published","2026-07-06T11:27:21.000000Z","https://images.unsplash.com/photo-1566073771259-6a8506099945?w=800&h=600&fit=crop","Good written and spoken English (IELTS 5.5 or equivalent recommended). Prior customer-facing experience helpful but not required.",[23,24,25,26,27],"Front Desk Agent","Reservations Agent","Guest Relations Officer","Night Auditor","Front Office Supervisor",[29,30,31,32,33,34,35],"Opera Cloud PMS","Reservations & Distribution","Check-In / Check-Out & Cashiering","Night Audit","Revenue Management Basics","Guest Relations & Service Recovery","Concierge Skills",60,"2026-08-31T00:00:00.000000Z","2026-08-24T00:00:00.000000Z",true,6,0,"3 months",{"id":6,"name":44,"slug":45},"Hospitality & Culinary Arts","hospitality-culinary-arts",[47],{"id":48,"user_id":49,"name":50,"slug":51,"bio":52,"photo":53,"department_id":6,"specializations":54,"qualifications":59,"experience_years":16,"is_active":39,"sort_order":41,"created_at":60,"updated_at":60,"pivot":61,"user":64},"019f372e-c7ff-71e5-b637-f73119b2b025","019f372e-c7fc-7206-9e33-f955a9a84555","Markus Baumann","markus-baumann","Swiss hotelier and former Rooms Division Manager for an international five-star chain, with postings in Zürich, Dubai and Singapore. Markus specialises in front office technology (Opera Cloud), housekeeping standards and guest-experience design, and mentors students entering cruise and resort careers.","https://images.unsplash.com/photo-1472099645785-5658abf4ff4e?w=400&h=400&fit=crop&crop=face",[55,56,57,58],"Front Office & PMS","Housekeeping Operations","Guest Experience","Cruise & Resort Operations","Diploma Hotelier-Restaurateur HF (SHL Luzern), Opera Cloud Certified Trainer","2026-07-06T11:27:20.000000Z",{"course_id":5,"instructor_id":48,"role":62,"assigned_at":63},"primary","2026-07-06 11:27:21",{"id":49,"name":50,"avatar":53},[66],{"id":67,"course_id":5,"batch_name":68,"start_date":37,"end_date":69,"max_students":16,"enrolled_count":41,"status":70,"instructor_id":48,"moodle_group_id":15,"schedule":71,"has_live_sessions":77,"created_at":19,"updated_at":19,"total_sessions_planned":41},"019f372e-cbd6-7313-8013-df99e2914bfe","August 2026 Intake","2026-11-23T00:00:00.000000Z","upcoming",{"days":72,"time":76},[73,74,75],"Monday","Wednesday","Friday","09:00 – 12:30",false,[],1786796837436]