Rooms Division & Housekeeping Operations

Professional housekeeping training aligned with international five-star standards. The course covers guest-room servicing and turndown, bathroom protocols, linen and laundry operations, public-area care, chemical safety, and quality inspection using standard checklists. A supervisory module introduces scheduling, productivity metrics (rooms per attendant), and lost-property procedures — preparing experienced attendants for team-leader roles. Practical assessment takes place in a mock guest room fitted to hotel specification.