Spa & Wellness Operations

A management short course for therapists and hospitality professionals stepping into spa leadership. The programme covers spa concepts and treatment-menu engineering, appointment and capacity management, retail strategy (where spas make their margin), hygiene and compliance, and leading a therapist team. Taught with case studies from alpine and resort spas, the course finishes with a spa business-plan assignment reviewed one-on-one with the instructor. Ideal for future spa supervisors, wellness coordinators, and salon owners adding spa services.